What can they not do for you should be the real question. Just kidding. Nowadays, time and efficiency are of the essence. And the demand for effective solutions to problems, or just everyday chores, has never been higher. But don’t stress out. Virtual Assistants are here to be your allies. Streamline your operations and let them take that load off your back.
But what is it exactly that Virtual Assistants can do? Let’s get into the wide array of areas and duties these almost magical digital helpers can help you and better the way you work and live. As it’s customary. All employees need some training – even onsite employees. This is no different for Virtual Assistants, so after a short onboarding, they will be able to handle anything you throw at them. A little patience and feedback can go a long way.
1. Admin Back-office Support
Virtual Assistants excel at handling basic admin tasks quickly and efficiently. Managing emails, setting up appointments, organizing files on your cloud, conducting research on new markets or competition, and basic bookkeeping among much more. They can take on a multitude of administrative duties, freeing up valuable time for you to focus on core business activities and strategy.
2. Customer Service
Let’s face it. Personalized customer service is just a game-changer. Few times will you ever buy again a product or visit a restaurant where you think the product was 5-stars but the customer service was simply horrible or non-existant. Let your Virtual Assistants shine here and work as valuable assets. With their incredible friendliness, being bilingual, and ability to respond in a timely manner to inquiries, Virtual Assistants can and will contribute to an outstanding customer satisfaction, which with time will translate into customer loyalty and repeat business.
3. Social Media Management
Every real business in this century needs an online presence. And believe me, when I was starting I tried to do it all. But it’s just too much time, too overwhelming. Maintaining a strong presence on social media platforms is vital to be able to connect with your audience, and what better task to delegate first than this? Virtual Assistants can help you out managing social media accounts, creating engaging content, scheduling posts, and finally analyzing performance, so you can later iterate and improve to boost brand visibility.
4. Creating Content
Continuing on the social media realm, well you also need something to post. Be it writing blog posts, copywriting for marketing material, creating basic visuals, or editing multimedia content, Virtual Assistants possess the skills to produce high-quality content resonates with your target audience. Remember social media is all about testing, trial and error. Start by something, see results, iterate, then try again. There’s no one formula fits all.
5. Data Entry
Yes, I know. This can be possible the most boring and time-consuming task ever. And sometimes we don’t want to give it out because we’re afraid something will go wrong. Trust your Virtual Assistants. They are well more than capable at handling data entry tasks with precision and accuracy. If you have trust issues as I do, teach them at first how you want the work to be done. Check for accuracy, provide feedback, check again, until you get a winning formula. It’s that easy! Moreover, they can also assist in analyzing data, providing pivot tables and comparison charts, identifying trends, and generating insights to inform you of basic trends. Remember, you will call out the decisions, but having another set of eyes look at a set of data could give you a different much needed perspective.
6. Website Maintenance
We design websites, and take it from me: websites need regular maintenance, updating, and optimization. Virtual Assistants can take care of basic tasks such as updating content, installing some plugins, monitoring website performance, checking traffic metrics, and more. They can even write blog posts and upload them to ensure your website remains relevant and up to date for your audience.
7. Project Management
Virtual Assistants are basically Project Managers working remotely. They can take of most of your tasks and have them done as swiftly as possible. It has to be said, Virtual Assistants will deliver results differently to every other customer. In my case, I give them freedom to make decisions, book appointments and such, among others, by just giving them some parameters. So their level of results will also depend on your level of confidence and freedom you are giving them. As with regular project managers, they can delegate tasks, set timelines, place orders, monitor progress, gather results, and more.
8. Personal Assistance
Yes, I know it’s mostly about business. But what’s so great about Virtual Assistants, and not many people take full advantage of it, is that they work not only for business. They’re also great as personal assistants for busy people, stay-at-home moms, and even for solopreneurs that are just starting out. Virtual Assistants will priceless support on a personal level. They can take care of personal calendars, call doctors or massage therapists to set up your appointment,making travel arrangements, organize your house shopping list, and even order your groceries online! Believe me, Virtual Assistants can help you in virtually most things you do daily, just communicate with them, let them handle it, while you enjoy your free time.
To conclude, the above is just a short list of a few tasks Virtual Assistants can do for you and your business, but to list all they can do is just impossible. They’re skillset is vast and diverse. Leverage their expertise in your favor and see how your business and personal life just take off. Take the leap. Try it out, you won’t regret it. Hire a Virtual Assistant.
